Webinar with AIT Extension
Topic: Lean Six Sigma tools in the service of Risk Management
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Online Process Excellence & Business Transformation Conference 2020
Presentation: How Operational Excellence approaches can help you manage and mitigate Operational Risks
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Speaking at International Lean Six Sigma Institute Conference in Cambridge, UK
Presentation: Linking Design Thinking with Business Transformation and Operational Excellence
Speaking at 5th Global Process Improvement and Operational Excellence Summit in Amsterdam, Netherlands
End-to-end processes thinking: secure successful transformation Identify the necessary changes to transform your organization Align and optimize your people, processes and technology Simplify processes to create a seamless customer journey How do you discover the Operational Excellence / Change Methodology that works in Financial Services? What is different between Service and Manufacturing context? Which factors…
Speaking at PEX – Process Excellence Europe Conference in Rotterdam, Netherlands
Linking Design Thinking with Business Transformation and Operational Excellence Key elements discussed during the session involved: How do companies capture customers needs and requirements? How are customers insights integrated in Business Transformation and Operational Excellence programs? What is Design Thinking? How does ir help uncover customer needs? How can Operational Excellence benefit from integrating Design…