We would like to take the opportunity and welcome Herminio Baldó to our team of international experts.
A key member of our training team, Herminio is delivering courses in Lean Six Sigma and Change Management, covering predominantly the Spanish speaking countries.
Short Bio: Herminio has successfully led large scale Customer Experience and Quality of Service programs. A professional with a strong international background, he has helped organizations in Europe, Middle East, Africa and Latin America to improve customer satisfaction and increase revenues, while minimizing costs. Read here more about Herminio.