PEX’s Process Excellence Conference in Rotterdam, NL

Listen to dr. Morphis Tsalikidis:

WHEN: 24th Oct, 2018

WHERE: Rotterdam, NL

CONFERENCE TOPIC: Process Excellence

ORGANIZER: PEX

PRESENTATION: Linking Design Thinking with Business Transformation and Operational Excellence

Morphis Tsalikidis speaking at Process Excellence Europe Conference in Rotterdam, Netherlands

Key elements discussed during the session involved:

  • How do companies capture customers needs and requirements?
  • How are customers insights integrated in Business Transformation and Operational Excellence programs?
  • What is Design Thinking? How does it help uncover customer needs?
  • How can Operational Excellence benefit from integrating Design Thinking?
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