We are proud to announce that Dr. Morphis Tsalikidis has become an affiliated partner of the G20 – Global Partnership for Financial Inclusion (GPFI) chaired by Her Majesties Queean Maxima of the Netherlands.
Topic: Lean Six Sigma tools in the service of Risk Management
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Presentation: How Operational Excellence approaches can help you manage and mitigate Operational Risks
Presentation: Linking Design Thinking with Business Transformation and Operational Excellence
End-to-end processes thinking: secure successful transformation Identify the necessary changes to transform your organization Align and optimize your people, processes and technology Simplify processes to create a seamless customer journey How do your discover the Operational Excellence / Change Methodology that works in Financial Services? What is different between Service and Manufacturing context? Which factors…
Linking Design Thinking with Business Transformation and Operational Excellence Key elements discussed during the session involved: How do companies capture customers needs and requirements? How are customers insights integrated in Business Transformation and Operational Excellence programs? What is Design Thinking? How does ir help uncover customer needs? How can Operational Excellence benefit from integrating Design…
Presentation: Dealing with the challenges of large transformation programs During the session we discussed the key challenges faced when executing large transformation programs and identified actions to mitigate main risks. These involved: Providing a clear vision and aligning all layers of the organization Empowering teams and delegating decision making to the front-line staff Ensuring the capacity…
Establishing KPIs to effectively manage Operational Excellence programs Key elements discussed during the session were: How can you assess the quality of your KPIs? What are the most common errors made? How are objectives and KPIs cascaded? Examples of program KPIs from Lean Management deployment Sharing failed projects and why they did not turn out…